Privacy Policy

At Zapa.mortgage, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. It also outlines the choices you have regarding the information we collect and how you can contact us for any inquiries or concerns.

1. Information We Collect

1.1. Personal Information We may collect personal information that you provide to us voluntarily when you contact us through our website, such as when you fill out a contact form or request information. This may include your name, email address, phone number, and any additional details you provide. We only collect personal information that is necessary for the purposes described in this Privacy Policy. 1.2. Non-Personal Information When you visit our website, we may automatically collect certain non-personal information about your device and browsing activity. This information may include your IP address, browser type, operating system, referring URLs, and other technical details. We use this information to analyze trends, administer the website, track users’ movements, and gather demographic information for aggregate use. This data does not personally identify you.

2. Use of Information

We may use the personal information we collect from you for the following purposes: 2.1. To Provide Services We may use your personal information to respond to your inquiries, provide the services you requested, and communicate with you regarding your inquiries or requests. For example, if you submit a mortgage application, we will use the information you provide to process and evaluate your application. 2.2. To Improve Our Services, We may use the information we collect to understand how our website and services are being used and to improve their functionality and user experience. This includes analyzing user behavior, conducting research and surveys, and implementing changes to enhance our services. 2.3. To Send Promotional Communications With your consent, we may send you promotional emails about our services, special offers, or other information we think you may find valuable. You can opt-out of receiving these communications at any time by following the unsubscribe instructions provided in the emails.

3. Disclosure of Information

We may disclose your personal information to third parties in the following circumstances: 3.1. Service Providers We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose. 3.2. Compliance with Laws We may disclose your personal information to comply with applicable laws, regulations, legal processes, or governmental requests. This includes sharing information in response to subpoenas, court orders, or other legal requirements.

4. Data Security

We take reasonable measures to protect the confidentiality, integrity, and availability of your personal information. We implement appropriate technical and organizational safeguards to secure your data from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no security measures can guarantee absolute protection against all potential security threats.

5. Your Choices

5.1. Updating or Deleting Your Information You have the right to update or delete your personal information held by us. If you would like to review, correct, update, or delete any personal information we have about you, please contact us using the contact information provided below. We will make reasonable efforts to accommodate your request, subject to any legal or contractual obligations. 5.2. Opting Out You can opt out of receiving promotional communications from us by following the unsubscribed instructions provided in the emails. Please note that even if you opt out, we may still send you non-promotional communications related to your inquiries or the use of our services.

6. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we may have collected personal information from a child, please contact us using the contact information provided below, and we will promptly take appropriate actions.

7. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting the revised Privacy Policy on our website. Please review this policy periodically for any updates. Your continued use of our website or services after the posting of any modifications constitutes acceptance of those changes.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our privacy practices, please contact us using the following information: Email: info@zapa.mortgage Phone: 832-495-4068 Address: 5326 W Belfort St, # 109 Houston, TX 77035 We value your feedback and will do our best to address your inquiries in a timely and appropriate manner. By using our website or services, you signify your acceptance of this Privacy Policy. If you do not agree with the terms of this policy, please do not use our website or provide any personal information to us.